Ingeniero de Infraestructura nivel 3
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.
Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.
Purpose
Key Missions
Ingeniero Infraestructura nivel 3
Su responsabilidad principal es asegurar la correcta instalación, configuración y puesta en marcha del sistema de información que hacen parte de las soluciones instaladas en los clientes según su área de especialización, así como el análisis, solución y seguimiento de los casos escalados al nivel de soporte 3.
- Asegurar la calidad de los entregables, el tiempo de entrega y los costos asociados a todas las personalizaciones, integraciones, despliegues y actividades de soporte.
- Seguimiento de los incidentes verificando que estos sean resueltos dentro de los términos definidos, identificando los puntos bloqueantes y buscar soluciones que permitan cumplir con los SLA's definidos para el proyecto.
- Realizar la instalación, configuración y documentación de los sistemas de información para los proyectos en desarrollo o en fase de garantía y mantenimiento.
Habilidades:
- Sistemas operativos Linux
- Manejo de plataformas de backup VEEAM
- Virtualización AIX
- Administración de Servidores físicos
Profile & Other Information
By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.
We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.
At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.
Visit our website to know more about the leader in Identity Technologies