Key Account Manager
You may not know our name, but you have surely used our innovations and solutions.
Our mission is to unlock the world and make it safer through cutting-edge identity technologies. Every day, around the globe, we are enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space. We are transforming their lives by making the world more secure and yet also more streamlined.
We have brought together complementary know-how and technologies that have never been combined before for both the physical and digital era: secured connectivity, secured payments and secured identity management. Cybersecurity, biometrics, large scale distributed systems and Cloud computing, analytics and smart devices are at the core of both our physical products and our software and systems.
We serve our clients in 180 countries thanks to our 15,000 employees worldwide.
Purpose
Drive business growth by executing sales strategies for IDEMIA’s portfolio, meeting client needs, achieving commercial objectives, and strengthening long-term client relationships.
Key Missions
- Achieve commercial objectives while ensuring quality and continuity in customer relationships.
- Build and maintain relationships with current and potential clients in the region.
- Present IDEMIA product portfolio to prospective customers.
- Support the sale of parts, accessories, and related equipment.
- Coordinate solution evaluations and proposal presentations with internal teams and divisions.
- Collaborate with business associates to manage complex client purchasing strategies.
- Prepare and submit bid documents and reports as required.
- Monitor key project milestones: sales, bonds, delivery, billing, and collection.
- Provide pre-sales and post-sales support to clients and project managers.
- Identify client needs and future projects during demand and purchase generation.
- Maintain accurate CRM updates and provide weekly activity reports.
Key Skills
- 6+ years as a Key Account Manager.
- Advanced English proficiency (B2/C1).
- Experience in biometric recognition and software development projects.
- Proficient in CRM platforms and Microsoft Excel (reporting tools are a plus).
- Experience working with government clients.
- Strong communication, organizational, and customer-oriented skills.
- Available to travel.
- Hybrid setting (in Bogotá).
We Offer
- Sales bonus.
- Prepaid medicine.
- Life insurance.
- Christmas bonus.
- Vacation bonus.
- Food bonus.
- Transportation bonus.
- Udemy membership.
- Additional days off.
- Hybrid setting (in Bogotá).
- And many more!
By choosing to work at IDEMIA, you can join the journey of a unique tech company. You can seize all the opportunities of our fast-paced environment. You can add your distinctive qualities to our global community. You can contribute to a safer world.
We deliver cutting edge, future proof innovation that reach the highest technological standards. We’re well established, and yet still agile. We aren’t too big, and we aren’t too small. And we’re transforming, fast, to stay a leader in a world that’s changing fast, too.
At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.
Our teams are close and collaborative; maintaining a dialogue and developing human connections matter to us. We are truly international and we know that diversity is a key driver of innovation and performance. We welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.
Each of our locations has its own advantages to offer a collaborative and friendly work environment.
IDEMIA. Expect the unexpected. Join the journey of a unique tech company.