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Quality manager

At IDEMIA, we aim to offer our employees, a dynamic and exciting environment where you have opportunities for career growth and professional development.

 

Internal mobility is a great way for you to energize your career and to build your personal brand. It’s also a great way to explore other functions, professions or countries as IDEMIA operates in different businesses and in 50+ locations around the world.

Purpose

This role aims at optimising and monitoring the quality level of supplies by having the objective to maximize customer satisfaction as well as IDEMIA's performance.

Key Missions

  • Qualifies IDEMIA's suppliers
  • Conducts audits at suppliers’ premises to evaluate supplier quality maturity and to ensure compliance with IDEMIA and customer quality standards and business needs
  • Monitors IDEMIAs suppliers’ performance in terms of quality, on-time-delivery and respect of service-level agreements, by analyzing KPIs and by conducting supplier audits
  • Conducts and drives the root-cause analysis of non-quality issues or events and ensures proper corrective actions are defined and implemented by suppliers
  • Ensures IDEMIA quality standards are maintained for suppliers’ new products or product changes
  • Drives alignment between Supplier, Procurement Business Partners, Production, Purchasing, Supply Chain and Engineering teams
  • Contributes to specification definition and check the suppliers’ ability to meet the requirements
  • Develops suppliers by supporting or driving the implementation of continuous improvement activities (deployment of best practices such as “Total Preventive Maintenance’, “Lean”, “Seven quality basics”, etc.)
  • Inspecst quality of incoming supplies in IDEMIA premises (for team-members based in production sites)
  • Validates introduction into production
  • Manages segregation of non-conforming products
  • Reviews problem solving report (8D’s)
  • Monitors and reports relevant KPIs and may manage a team
  • Conducrs most supplier quality management activities in autonomy, including driving supplier continuous improvement and performance for a product line or a manufacturing or personalization site
  • Conducts supplier audits and analyses the data from audits
  • Coordinqtes and supervises eventually a team
  • Requests guidance for complex cases

    • Profile & Other Information

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