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Quality manager

Purpose

This role aims at optimising and monitoring the quality level of supplies by having the objective to maximize customer satisfaction as well as IDEMIA's performance.

Key Missions

  • Qualifies IDEMIA's suppliers
  • Conducts audits at suppliers’ premises to evaluate supplier quality maturity and to ensure compliance with IDEMIA and customer quality standards and business needs
  • Monitors IDEMIAs suppliers’ performance in terms of quality, on-time-delivery and respect of service-level agreements, by analyzing KPIs and by conducting supplier audits
  • Conducts and drives the root-cause analysis of non-quality issues or events and ensures proper corrective actions are defined and implemented by suppliers
  • Ensures IDEMIA quality standards are maintained for suppliers’ new products or product changes
  • Drives alignment between Supplier, Procurement Business Partners, Production, Purchasing, Supply Chain and Engineering teams
  • Contributes to specification definition and check the suppliers’ ability to meet the requirements
  • Develops suppliers by supporting or driving the implementation of continuous improvement activities (deployment of best practices such as “Total Preventive Maintenance’, “Lean”, “Seven quality basics”, etc.)
  • Inspecst quality of incoming supplies in IDEMIA premises (for team-members based in production sites)
  • Validates introduction into production
  • Manages segregation of non-conforming products
  • Reviews problem solving report (8D’s)
  • Monitors and reports relevant KPIs and may manage a team
  • Conducrs most supplier quality management activities in autonomy, including driving supplier continuous improvement and performance for a product line or a manufacturing or personalization site
  • Conducts supplier audits and analyses the data from audits
  • Coordinqtes and supervises eventually a team
  • Requests guidance for complex cases

    • Profile & Other Information

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