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Senior Operator

About IDEMIA Secure Transactions

IDEMIA Secure Transactions, a division of IDEMIA Group, is the leading technology provider making it safer and easier to pay and connect. With unmatched expertise in cryptography and credential issuance, IST is trusted by over 2,000 financial institutions, mobile operators, automotive manufacturers, and IoT providers worldwide. Every day, IST secures billions of essential transactions, ensuring the highest levels of data protection and convenience.

Purpose

Ensure the protection of IDEMIA sites by safeguarding operations, employees, material assets and IDEMIA information.

Key Missions

  • Ensure the implementation of policies, processes and governance related to the protection of people, property and information on the sites within its perimeter
  • Coordinate actions between site security, security service providers and other functions
  • Monitor and anticipate current and future threats to the entity's interests
  • Ensure anticipation, prevention and protection of employees and property
  • Carry out a security/malicious acts risk analysis within his/her area of responsibility, and put in place relevant action plan
  • Ensure detection and reaction in the fight against malicious acts
  • Ensure compliance with relevant national and international regulations
  • Organize regular individual and group awareness-raising sessions on security risks, malicious acts and protective measures
  • Contribute to incidents management and reporting in compliance with IDEMIA procedures and applicable legislation
  • Contribute to crisis management carried out within scope
  • Coordinate certifications/approvals for the site
  • Establish and maintain partnership and coordination relations with relevant local authorities in charge of security issues, security professionals
  • Handles some of the activities, under guidance

    • Profile & Other Information

    Education:  Bachelors degree in Computer Science, IT, or related field. 

     

    Experience:  previous experience in customer support, data operations, service desk for 2+ years;

     

    Skills:  

    • Strong technical skills;
    • Excellent communication, organizational and interpersonal skills;
    • Ability to work calmly under pressure whilst dealing with multiple issues Familiarly with ticketing systems, ITIL practices;
    • Ability to manage multiple tasks and prioritize requests;
    • Knowledge of operating systems and office application;
    • Basic understanding of networking protocols and IT infrastructure is an advantage;
    • Understanding of using security applications is an advantage.
    • Languages: English mandatory. French and/or other languages are an advantage.  

    About IDEMIA Secure Transactions

    IDEMIA Secure Transactions, a division of IDEMIA Group, is the leading technology provider making it safer and easier to pay and connect. With unmatched expertise in cryptography and credential issuance, IST is trusted by over 2,000 financial institutions, mobile operators, automotive manufacturers, and IoT providers worldwide. Every day, IST secures billions of essential transactions, ensuring the highest levels of data protection and convenience.

    Apply now »