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Senior Site Reliability Engineer

 

You may not know our name, but you have surely used our innovations and solutions.

 

Our mission is to unlock the world and make it safer through cutting-edge identity technologies. Every day, around the globe, we are enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space. We are transforming their lives by making the world more secure and yet also more streamlined.

 

We have brought together complementary know-how and technologies that have never been combined before for both the physical and digital era: secured connectivity, secured payments and secured identity management. Cybersecurity, biometrics, large scale distributed systems and Cloud computing, analytics and smart devices are at the core of both our physical products and our software and systems.

 

We serve our clients in 180 countries thanks to our 15,000 employees worldwide. 

 

Purpose

This role is responsible for maintaining the service-level agreement critical production platforms or products and providing automated operations to ensure the service to our clients is always of the best quality.

Key Missions

  • Hardens platforms or products before and after they go live by reviewing their design, security and implementation, tuning configuration as well as developing auxiliary tools and necessary monitoring of critical health indicators
  • Maintains platforms or products after go live by measuring and monitoring their availability, performance and overall system health
  • Recovers platforms or products during production incidents to meet targeted service-level agreements
  • Performs detailed root cause analysis and conduct post-mortem analysis
  • Seeks proactively for improvements of non-functional requirements and cooperates with development and product teams to improve operational aspects of platforms or products
  • Participates to the Change Advisory Board and validate readiness, security and maturity of new releases through development, execution and verification of automated smoke test
  • Supports stakeholders by providing technical expertise when necessary
  • Drives improvements in SRE across all team members with strong collaboration of SRE manager
  • Coaches and mentors different teams in technical areas, develop the knowledge of related technologies (monitoring, deployment, cloud tools etc.)
  • Brings proactive support approach, product design review, collaboration with development team during product development
  • Communicates with internal and external stakeholders during planned interventions or changes and outages

    • Competencies

    Azure Cloud
    Problem Solving
    Interpersonal Communications
    Detail Oriented
    Teamwork
    Software Lifecycle
    Linux
    Automation tools & methods
    Programming Languages
    Database design & management
    Network
    Configuration Management
    Cybersecurity Awareness
    Change Management
    Compliance
    Container Orchestration
    Continuous Improvement methods & tools
    Critical Thinking
    Customer Service
    Cybersecurity Standards & Principles
    Decision Making
    IT & Technology Knowledge
    IT architecture & infrastructure
    Monitoring tools
    Production Maintenance
    Self Starter
    Strategic thinking
    Troubleshooting methods & processes

    Profile & Other Information

    Technologies we are using:

    • Azure
    • Linux
    • Docker
    • Docker - compose
    • Azure Kubernetes Service
    • Prometheus
    • Grafana
    • Terraform
    • Jenkins

     

     

    The ideal candidate is a person, who has/is:

    • Technology Genius approach
    • Self Starter
    • Problem Solver
    • Able to communicate effectively and professionally with internal and external customers and other third party companies
    • Able to provide trainings to the teams
    • Excellent attention to detail
    • Ability to work and interact effectively in an international team environment

     

    By choosing to work at IDEMIA, you can join the journey of a unique tech company. You can seize all the opportunities of our fast-paced environment. You can add your distinctive qualities to our global community. You can contribute to a safer world.

     

    We deliver cutting edge, future proof innovation that reach the highest technological standards. We’re well established, and yet still agile. We aren’t too big, and we aren’t too small. And we’re transforming, fast, to stay a leader in a world that’s changing fast, too.

     

    At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

     

    Our teams are close and collaborative; maintaining a dialogue and developing human connections matter to us. We are truly international and we know that diversity is a key driver of innovation and performance. We welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.

     

    Each of our locations has its own advantages to offer a collaborative and friendly work environment.

     

    IDEMIA. Expect the unexpected. Join the journey of a unique tech company.

    Apply now »