Accounts Payable Coordinator (NORAM)

Purpose

The US Accounts Payable (AP) Coordinator is the local point of contact for Accounts Payable matters within the US organization, operating alongside the Shared Services Center (SSC) in Cali under the shared services delivery model. This role owns the activities that require local business context, vendor relationships, delegated approval authority, or on-the-ground follow-up, while the SSC centralizes transactional processing, workflow routing, and reporting. The US AP Coordinator ensures a seamless handoff between local business units and the SSC, resolves escalations, and safeguards local compliance and payment controls.

Location: This position is a hybrid structure and can be based in either our Chantilly, VA or Exton, PA sites

Key Missions

• Resolve locally driven purchase order (PO) discrepancies by working directly with requesters or vendors after issues are flagged by the Shared Services Center (SSC).
• Approve non-PO invoices and PO exceptions in accordance with the local delegation of authority.
• Partner with the SSC to resolve invoice matching exceptions and price or quantity variances.
• Engage directly with local requesters when exceptions require escalation.
• Follow up on or escalate overdue and stuck local approvals in support of the SSC's SLA tracking.
• Set up and update vendor master records and validate local vendor details, including tax ID and banking information.
• Perform vendor onboarding compliance checks required under local regulations, including W-9 collection and banking validation.
• Serve as the escalation point for sensitive or complex vendor disputes, leveraging established local relationships while the SSC provides underlying transaction data.
• Prepare and approve payment runs and proposals, and execute payment releases while retaining final release authority under the US delegation of authority.
• Investigate and correct payment errors and duplicate payments, notifying the SSC when a local vendor relationship is affected.
• Review and approve AP accruals prepared by the SSC before posting at period-end, in coordination with US Controllership.
• Act as the single point of contact for US business units on AP-related matters, serving as the face of the AP function to the local organization.

Profile & Other Information

• 5 years of experience in accounts payable, procurement support, or a related finance/accounting function.
• Working knowledge of PO and non-PO invoice processing, vendor master data, and payment controls.
• Experience operating within a shared services or outsourced delivery model preferred.
• Strong vendor relationship management and issue-resolution skills.
• Familiarity with delegation-of-authority frameworks and payment approval controls.
• Proficiency with D365 ERP systems and standard office software.
• Excellent communication skills, with the ability to act as a liaison between local business units and a centralized shared services team.