Logistics Supervisor - PM Shift

Purpose

The Logistics Supervisor is responsible for supporting the Manager, Supply Chain, in overseeing and managing the daily operations of the assigned warehouse shift. This role provides leadership, direction, and operational support to Shipping and Receiving, Inventory Control, and Warehouse personnel to ensure efficient workflow, accurate inventory management, timely shipment processing, and compliance with established procedures and customer requirements.

The Supervisor is responsible for ensuring that employees are properly trained and cross-trained, warehouse equipment is properly maintained and operated safely, and all activities comply with applicable work instructions, security requirements, and ISO 9001:2015 quality management standards.

Shift: Wednesday-Thursday (Wednesday rotates in-and-out each week), 5:00pm - 5:00am. 

Key Missions

80% — Operational Leadership and Team Supervision

• Assist in planning, prioritizing, coordinating, and managing daily warehouse operations to meet departmental goals and customer requirements.
• Oversee and support Shipping and Receiving, Inventory Control, and general warehouse activities to ensure accuracy, productivity, and operational efficiency.
• Pull, transfer, deduct, and restock jobs and materials in accordance with established work instructions and inventory control procedures.
• Assist with loading and unloading trucks and ensure materials are properly staged and stored in designated warehouse locations.
• Coordinate and prepare inbound and outbound shipments in accordance with customer specifications, delivery schedules, and shipping requirements.
• Understand, implement, and comply with PCI requirements when handling secure shipments and sensitive materials.
• Perform internal deliveries of mail, incoming shipments, and other materials as required.
• Train, coach, and cross-train warehouse personnel to ensure employees are qualified to perform assigned responsibilities.
• Maintain accurate records of all shipped and received items in accordance with established work instructions and documentation requirements.
• Oversee the receipt, tracking, and control of consumable inventory.
• Coordinate and maintain off-site warehouse operations, ensuring appropriate inventory control, organization, and compliance with established procedures.
• Conduct employee interviews, support hiring decisions, and promote employee engagement, discipline, accountability, and morale.
• Prepare and deliver employee performance evaluations, provide constructive feedback and identify opportunities for professional development.
• Ensure warehouse equipment is properly maintained and operated in a safe manner and reinforce compliance with applicable safety procedures.
• Support the implementation and ongoing compliance of ISO 9001:2015 requirements, quality standards, and departmental work instructions.

10% — Continuous Improvement and Quality Compliance

• Support the implementation of best practices, process improvements, and operational efficiency initiatives.
• Apply inventory management tools, Kaizen principles, and other continuous improvement techniques to improve workflow, accuracy, and productivity.
• Promote compliance with ISO 9001:2015 standards, departmental policies, procedures, specifications, and quality requirements.
• Identify opportunities to improve warehouse processes, reduce errors, and enhance service delivery.

5% — Reporting and Performance Monitoring

• Prepare and submit weekly, monthly, and annual operational performance reports as required.
• Monitor departmental performance metrics and provide relevant updates to management.
• Maintain accurate operational records and documentation to support reporting, accountability, and continuous improvement.

5% — Other Responsibilities

• Perform other duties and responsibilities as assigned by management to support departmental and organizational objectives.

Profile & Other Information

The successful candidate must demonstrate the following knowledge, skills, and abilities:

• Leadership and Team Development: Ability to lead, train, coach, and motivate employees while promoting accountability, teamwork, and a positive work environment.
• Communication and Interpersonal Skills: Strong verbal and written communication skills, with the ability to interact professionally with employees, management, customers, and other departments.
• Organization and Prioritization: Ability to organize workloads, manage competing priorities, and coordinate multiple operational activities in a fast-paced environment.
• Problem-Solving and Decision-Making: Ability to identify problems, collect and analyze relevant information, establish facts, evaluate alternatives, and make sound business decisions.
• Inventory and Warehouse Management: Knowledge of warehouse operations, inventory control practices, shipping and receiving procedures, and material-handling processes.
• Attention to Detail: Ability to maintain accurate inventory records, shipping documentation, and operational reports while following established work instructions.
• Safety and Compliance: Commitment to safe equipment operation and compliance with applicable warehouse safety practices, security requirements, and quality standards.
• Adaptability: Ability to work effectively under pressure, respond to changing operational needs, and maintain flexibility in scheduling and working hours.

5. EQUIPMENT AND COMPUTER APPLICATIONS

Warehouse Equipment and Machinery

• Ability to read, understand, and follow written and verbal operating instructions.
• Demonstrated mechanical aptitude and the ability to operate applicable warehouse equipment and machinery safely.
• Ability to identify equipment issues and support appropriate maintenance and reporting procedures.
• Current forklift certification required.

Required Computer Skills

• Microsoft Word
• Microsoft Excel
• Ability to maintain electronic records, prepare reports, and perform basic documentation and data-entry tasks.