Pre-Sales Technical Consultant (Payment Card Personalization)
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.
Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.
Purpose
This role provides technical support related to card payment security such as card personalization, card profile development cycle, and key management
Key Missions
- Provide technical support in the development of payment card personalization profile by:
- Defining the customer requirements and specifications
- Coordinating the development with the Development team.
- Validating the quality of the product to ensure that it will meet the customer’s requirements.
- Provide sales support such as participating in pre-sales activities, product presentation and product training.
- Provide backup support to other technical team members, assisting with documentation, information and training to support customers and partners.
Profile & Other Information
- Bachelor or Master's Degree in Computer Science, Information Technology or equivalent technological experience. Master’s Degree or above is a plus
- Previous experience in technical / customer support and training desirable
- Understanding of Smart Card, EMV and cryptography related technology would be a plus
- Desired computer skills: Java, C#, Python, Excel Macros Technical Skills
- Innovative, self-starting, hands-on, technology professional and who has analytical/conceptual skills
- Organized, flexible, results-oriented and decisive with a can-do attitude. Ability to work in a fast-paced environment.
- Strong interpersonal, presentation and written communication skills
By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.
We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.
At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.
Visit our website to know more about the leader in Identity Technologies
Nearest Major Market: Washington DC