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Data Processing Operator

Purpose

This role receives, records and processes customer data in a timely, securely and faultless manner, reporting any exceptions to the relevant stakeholders and ensuring its availability to the Service Center Production.

Key Missions

  • Obtains the data from file transfer systems and processes it
  • Generates and sends return files and reports as needed to customers within service-level agreements
  • Distributes production paperwork and associated reports to correct areas and other departments within scheduled time frames
  • Identifies and assists with fixing issues, such as giving assistance to the shop floor as well as software and IT personnel
  • Reports issues or exceptions, including non-receipt of customer data
  • Executes change requests for new or updated EMV Card checking scripts (Barnes/Collis/EVA Scripts)
  • Supports Local Technical Support with data processing for testing new projects, products or services
  • Supports scheme or customer audits
  • Supports and troubleshoots production issues
  • Processes and categorizes new production faults
  • Retrieves information to be able to pass to Customer Services to transfer to customers
  • Executes standard tasks requiring basic knowledge of product data management compliance to security policies related to data management
  • Works under supervision

    • Profile & Other Information

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