Production Data Administration 1

Propósito del puesto

This role receives, records and processes customer data in a timely, securely and faultless manner, reporting any exceptions to the relevant stakeholders and ensuring its availability to the Service Center Production.

Funciones principales

Obtains the data from file transfer systems and processes it

Generates and sends return files and reports as needed to customers within service-level agreements

Distributes production paperwork and associated reports to correct areas and other departments within scheduled time frames

Identifies and assists with fixing issues, such as giving assistance to the shop floor as well as software and IT personnel

Reports issues or exceptions, including non-receipt of customer data

Executes change requests for new or updated EMV Card checking scripts (Barnes/Collis/EVA Scripts)

Supports Local Technical Support with data processing for testing new projects, products or services

Supports scheme or customer audits

Supports and troubleshoots production issues

Processes and categorizes new production faults

Retrieves information to be able to pass to Customer Services to transfer to customers

Executes standard tasks requiring basic knowledge of product data management compliance to security policies related to data management

Works under supervision

Profile & Other Information

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