Program Director
Within IDEMIA, the Smart Identity Business Unit harnesses the power of cryptographic and biometric technologies to enable a unique and reliable identity for everyone.
Purpose
The Program Director is responsible for the successful management, execution, and overall performance of a high-value government identity program, covering identity cards and passports in Armenia.
This role ensures customer satisfaction, financial performance, and operational excellence, aligning with contractual service-level agreements. With a €250M budget over 10 years, the Program Director will drive program governance, stakeholder engagement, and cross-functional leadership to deliver a seamless and secure identity solution.
Key Missions
As a Program Director you will also:
- Serve as the primary point of contact for the customer, ensuring smooth collaboration and contractual compliance.
- Lead and coordinate a cross-functional team of 20+ experts (technical, legal, purchasing, supply, etc.) to achieve program objectives.
- Oversee financial performance, including P&L management, revenue forecasting, and invoicing.
- Ensure adherence to program governance (KPIs, risk management, compliance, and contract adherence).
- Drive continuous improvement, proactively identifying customer needs, new opportunities, and operational enhancements.
- Manage complex programs with a focus on high-stakes government partnerships and cutting-edge identity solutions.
Profile & Other Information
You will be successful in this role if you have:
- 15+ years of experience in program or project management within IT/engineering.
- Strong leadership and stakeholder management skills, with the ability to manage complex programs.
- Solid technical background (engineering/IT) and experience in contract management.
- Willingness to travel (at least one week per month in Armenia).
- Fluent in English
Even better if you have:
- Fluent in French
- Proven track record in government projects or the identity solutions sector (passports, ID cards).
Competencies
By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.
We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.
At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.
Visit our website to know more about the leader in Identity Technologies