Product Design Engineering 1
About the Role
This role is responsible for overseeing the Profile Design professional services related to card personalization solution projects, utilizing IDEMIA's Personalization Systems and other integrated local systems. It involves analyzing technical specifications, defining project scope, and estimating effort for workload allocation. The position requires planning and managing the development lifecycle, including scheduling tasks and coordinating resources. Additionally, the role entails configuring and customizing the product to align with client requirements, followed by comprehensive testing to ensure functionality, performance, and compliance with standards. The individual will also collaborate with cross-functional teams to address any technical challenges during the process.
Key Missions
- Owns responsibilty for the customer products technical setup and configuration (new products or change requests)
- Owns the review and feasibility analysis for new project specification, offer professional suggestions conform to industrial standard and mass production capability
- Interfaces with different stakeholders during the Profile Design process, from customer request to validation (Product design tests, system integration tests, user acceptance tests) and customer approval
- Owns the responsibility of the full product consistency including (but not limited to) ensuring the compatibility of all the offer services (Profile Design, Chip Personalization, Data Preparation, Artwork, Card Fulfillment, on-card graphical personalization and Packaging offer, etc.)
- Ensures that the product configuration is in-line with the customer requirements, the production environment criteria (Machines, production tools) and / or the scheme requirement
- Owns the responsibility that all the internal development processes and guidelines are being followed to meet the expected quality by our customers
- Ensures that the project and product design meets the service-level agreements and the customer expectations
- Ensures the development is respecting the quality requirements and the compliance criteria (both schemes and IDEMIA)
- Provides support to Engineering, Management, and Quality teams through participation in Continuous Process Improvement activities, project schedule reviews and customer requirements definitions
- Troubleshoots any technical issues occurring during product design phase or during mass production, report and follow up, contribute to the resolution until the issue is fixed
- Contributes to the training and onboarding of the new joiners in the team including technical trainings on tools and technology, development best practices, delivery process etc.
- Works under close supervision and in charge of low complexity projects
- Faces problems that are typically of a routine nature, but may at times require interpretation or deviation from standard procedures
- Communicates information that requires some explanation or interpretation
Profile & Other Information
Requirements:
- Bachelor's or Master's degree in any field, preferably in engineering.
- Knowledge of security and cryptography is advantageous.
- Familiarity with software programming languages such as JavaScript and Python is a plus.
- Understanding of SIM/UICC/eUICC/eSIM technologies (3GPP, ETSI, GlobalPlatform, TCA, GSMA) is beneficial.
- Fluency in English, both written and spoken, with the ability to understand technical documentation.
- Strong communication skills for efficient interaction with stakeholders.
- Detail-oriented with a customer-focused mindset.