Technical Consultant (Pre Sales)
You may not know our name, but you have surely used our innovations and solutions.
Our mission is to unlock the world and make it safer through cutting-edge identity technologies. Every day, around the globe, we are enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space. We are transforming their lives by making the world more secure and yet also more streamlined.
We have brought together complementary know-how and technologies that have never been combined before for both the physical and digital era: secured connectivity, secured payments and secured identity management. Cybersecurity, biometrics, large scale distributed systems and Cloud computing, analytics and smart devices are at the core of both our physical products and our software and systems.
We serve our clients in 180 countries thanks to our 15,000 employees worldwide.
Purpose
Key Missions
- Experience in eSIM, UICC, USIM etc.
- Ensures to be the main contact point for technical topics between customers and IDEMIA
- Acts to understand customer technical needs and identifies potential products in relation to IDEMIAs product roadmap
- Promotes IDEMIA products and services to customers
- Provides on-going technical support to sales and contributes towards the preparation of sales presentations, tender responses and proposals
- Implements projects
- Collects functional requirement specifications for applicable products with the customer
- Manages the product selection process and ensures the right product is selected to match customer’s requirement
- Participates in the project delivery and technical implementation
- Coordinates final validation for applicable products with customers
- Mainains a close relationship with technical counterpart of custome
- Engages constantly in product specification reviews to upsell and influence the next product evolution
- Assists in quality complaints from customer on delivered products through first level local troubleshooting
- Supports quality team in the resolution of problem and coordinates response or communication to the customer
- Promotes and implements standard products for small to medium size customers
- Works under close supervision
Profile & Other Information
By choosing to work at IDEMIA, you can join the journey of a unique tech company. You can seize all the opportunities of our fast-paced environment. You can add your distinctive qualities to our global community. You can contribute to a safer world.
We deliver cutting edge, future proof innovation that reach the highest technological standards. We’re well established, and yet still agile. We aren’t too big, and we aren’t too small. And we’re transforming, fast, to stay a leader in a world that’s changing fast, too.
At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.
Our teams are close and collaborative; maintaining a dialogue and developing human connections matter to us. We are truly international and we know that diversity is a key driver of innovation and performance. We welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.
Each of our locations has its own advantages to offer a collaborative and friendly work environment.
IDEMIA. Expect the unexpected. Join the journey of a unique tech company.