Manager - Building General Services & Safety
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.
Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.
Purpose
To manage and coordinate end-to-end administration and facilities operations across multiple company locations through strong vendor management, planned site oversight, and process-driven governance. The role focuses on ensuring service continuity, compliance, safety, and cost control, supported by established vendors and defined processes.
Key Missions
Key Responsibilities
• Act as the central point of coordination for administration and facilities management across HO Noida, NSEZ Factory, Bangalore Office, and Delhi Office.
• Plan and oversee infrastructure and AMC services (PRI/EPBX, UPS, air conditioning, electrical systems, power backup) through vendor-led delivery and periodic reviews.
• Manage office support services and consumables, including printer rentals, stationery, housekeeping materials, pantry operations, and tea/coffee machines, ensuring availability and service standards.
• Coordinate third-party manpower services (housekeeping, M&E, pantry staff, security), focusing on service quality, attendance validation, and statutory compliance.
• Oversee employee transportation services, ensuring safety standards, route effectiveness, and billing accuracy.
• Coordinate visa processing and travel/medical insurance requirements in line with company policy.
• Ensure workplace safety and security compliance, including oversight of CCTV, access control, fire safety systems, BMS, and visitor management systems.
• Manage leasing and rentals, including invoice validation, CAM charges reconciliation, and landlord coordination.
• Own vendor coordination, invoice validation, PR/PO facilitation, budgeting inputs, MIS reporting, and cost optimization initiatives.
• Coordinate and facilitate Admin, Facility, Safety, Fire, and Electrical Audits, ensuring audit readiness, documentation, and closure of observations.
• Monitoring utility usage and costs (e.g., energy, water, waste).
• Conduct planned site visits and periodic reviews to assess service delivery, compliance, and improvement opportunities.
• Ensuring compliance with regulations and safety standards and Support sustainability goals by reducing water and power consumption.
Profile & Other Information
Qualifications & Experience
• Graduate / Postgraduate preferred
• 8–15 years of experience in administration/facilities roles
• Exposure to corporate offices and factory/manufacturing environments
• Experience in standalone or lean admin setups is an advantage
Skills & Competencies
• Knowledge of ISO-9001 and OHSAS system is must have
• Strong grounding in Administration & Facilities Management
• Experience managing multi-location operations through vendors
• Vendor coordination, contract understanding, and service monitoring
• Working knowledge of safety, statutory compliance, and audits
• Financial awareness with focus on invoice scrutiny and cost efficiency
• Organized, methodical, and calm approach to handling multiple priorities
• Clear communication and stakeholder coordination skills
By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.
We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.
At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.
Visit our website to know more about the leader in Identity Technologies