IT Project Administrator
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.
Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.
Purpose
We are looking for a Project Administrator to coordinate and administer routine support tasks and new project initiatives. You will support the department in all project-related administrative and clerical duties, and communicate with internal or external parties to get things done.
Key Missions
- Service Enablement
1. Access Management & Compliance
• Ensure timely submission, renewal, and follow-up of physical access
clearance application forms.
• Track and close all access-related requests to ensure compliance with
site security protocols
2. Permit-to-Work (PTW) Coordination
• Assist the project team with PTW submissions.
• Liaise with Project Engineers to coordinate the receipt and verification of
delivered goods
3. Inventory & Asset Management
• Support inventory tracking and updates using Microsoft Dynamics 365
(D365) during the project phase.
• Manage onsite and centralized storerooms, ensuring accurate
documentation of stock movement.
• Coordinate with the central warehouse team for deliveries and dispense
spare parts to ground teams as needed
4. Vendor Coordination
• Follow up with vendors on equipment repair and return (R&R) matters.
• Provide monthly reports on R&R status to relevant stakeholders.
5. Resource & Time Management
• Assist in the monthly submission of standby allowances.
• Support the allocation and tracking of project hours for team time
clocking.
6. Office & Facility Support
• Liaise with the Office Manager to ensure support offices are stocked with
necessary supplies.
• Maintain cleanliness, accessibility, and readiness of support offices and
storerooms. - Service Improvement
1. Documentation & Process Support
• Maintain and update documentation of workflows and operational
processes.
• Ensure records are accurate, accessible, and aligned with audit
requirements.
2. Tools Support
• Support and administer CRM (Salesforce) enhancement, issue and
requests
3. Training
• Schedule and track training progress
• Conduct training
4. Vendor Management
• Track vendor KPI attainment
• Register and track feedbacks
Profile & Other Information
- Demonstrates a strong service quality mindset, coupled with a keen sense of urgency in completing tasks efficiently and do not mind getting their hands dirty to get the job done.
- Capable of independently managing schedules and activities with minimal supervision.
- Strong communication skills and responsive.
- Meticulous and actively seeks opportunities to improve operational efficiency.
- Proficient in Microsoft Office Suite, familiar with inventory management and procurement processes.
- May require travelling between client site to support the BAU team when required.
- At least 3 years relevant Project Administration and/or Logistics experience, preferably in an MNC environment.
- Diploma in Business Administration or related field, or possesses equivalent practical experience.
By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.
We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.
At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.
Visit our website to know more about the leader in Identity Technologies