Technical Service Lead
At IDEMIA, we aim to offer our employees, a dynamic and exciting environment where you have opportunities for career growth and professional development.
Internal mobility is a great way for you to energize your career and to build your personal brand. It’s also a great way to explore other functions, professions or countries as IDEMIA operates in different businesses and in 50+ locations around the world.
Purpose
Key Missions
Key Responsibilities:
Technical Leadership & Governance
- Define, implement, and enforce technical standards and frameworks.
- Ensure compliance with all regulatory, safety, and quality requirements (HSEQ).
- Provide expert guidance and make final calls on complex technical decisions.
- Lead by example, mentoring and developing the next generation of engineers.
Infrastructure & Systems
- Oversee network and system infrastructure (LAN/WAN/SDN, Datacenter).
- Manage on-prem environments covering multi-vendor networks, systems, and security.
- Experience in SDN/NFV – OpenStack, Linux, DevOps/DevNet environments.
- Strong background in Windows/Linux OS administration (patching, scripting).
- Hands-on with network automation, programming/scripting (Python, Ansible, Red Hat Tower).
- Knowledge of data streaming platforms (Spark, Kafka, RabbitMQ).
- Familiar with monitoring & logging tools such as Elastic, Grafana, or SolarWinds.
Project & Risk Management
- Support project teams through all lifecycle phases — from concept to decommissioning.
- Conduct or oversee technical risk assessments and define mitigation strategies.
- Validate designs, specifications, and deliverables for technical accuracy and quality.
Stakeholder & Quality Assurance
- Act as the technical interface between internal teams, external partners, and clients.
- Provide input to business cases, budgets, and strategic technical initiatives.
- Review and approve engineering documents, drawings, and specifications.
- Ensure lessons learned are captured and embedded in future work.
Capability Development
- Support recruitment and capability development within technical teams.
- Identify training needs and contribute to continuous improvement initiatives.
- Maintain and evolve the organization’s technical knowledge base.
Profile & Other Information
Required Skills & Experience
- Degree in Computer Science, Information Systems, Engineering, or related field.
- 10+ years of technical experience with at least 3 years in a senior/authority role.
- Strong expertise in network infrastructure, system administration, and automation.
- Proven experience in technical governance, project leadership, and compliance management.
- Excellent communication and stakeholder management skills.
By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.
We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.
At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.
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