Operations Manager
IDEMIA Secure Transactions, a division of IDEMIA Group, is the leading technology provider making it safer and easier to pay and connect. With unmatched expertise in cryptography and credential issuance, IST is trusted by over 2,000 financial institutions, mobile operators, automotive manufacturers, and IoT providers worldwide. Every day, IST secures billions of essential transactions, ensuring the highest levels of data protection and convenience.
Purpose
Are you an experienced operations leader ready to take ownership of a dynamic production environment? We are seeking a hands-on, people-focused Operations Manager who will be responsible for and oversee a Production team & Production support teams of approximately 50 employees, including four direct reports. This is a key leadership position that ensures operational excellence, employee engagement, and alignment with global business goals.
Key Missions
- Lead and manage day-to-day operations across a key production section.
- Supervise, coach, and develop a team of 4 direct reports and approximately 50 operators.
- Drive performance in safety, quality, cost, delivery, and continuous improvement.
- Representing the company at the location and ensuring alignment with corporate policies and values.
- Collaborate cross-functionally in a matrix organization with corporate stakeholders.
- Ensure compliance with health & safety, security & quality and environmental standards.
- Foster a high-performing and inclusive team culture.
Profile & Other Information
- Bachelor’s degree in business administration, engineering, operations, or related field preferred.
- LEAN or Six Sigma certification is a strong plus (Green Belt or higher preferred).
- Proven experience in a production or operations management role, preferably in a manufacturing environment.
- Strong leadership skills with experience managing teams of similar size and structure.
- Fluent in Dutch and English (spoken and written).
- Comfortable working in a matrix structure and within an international business environment.
- Excellent communication, problem-solving, and decision-making skills.
Join Us!
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At IST, we believe in an inclusive environment where every talent can thrive. We welcome applicants from all backgrounds, identities, and abilities. If you require any accommodation during the process, let us know.
Join us to shape a career as unique as you are, where every day brings a new challenge and a new opportunity to learn.