Programme Director - Managed Service Provider Programme
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.
Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.
Purpose
The Interim Programme Manager will be responsible for leading the end-to-end delivery of a Temporary Worker Managed Service Provider (MSP) programme, from Request for Proposal (RFP) through to implementation and go-live. This role requires a highly experienced programme manager with expertise in procurement, stakeholder engagement, process transformation, and MSP implementation.
**This role can be based remotely**
Key Missions
RFP Management & Supplier Selection
- Develop and manage the Request for Proposal (RFP) process, ensuring alignment with business objectives.
- Engage and manage key stakeholders to define programme requirements and success criteria.
- Evaluate supplier proposals, facilitating selection and contract negotiations with legal and procurement teams.
- Ensure compliance with relevant regulatory and procurement policies.
Programme Planning & Governance
- Define programme scope, timelines, milestones, and key deliverables.
- Establish robust governance frameworks, including risk and issue management strategies.
- Develop and track programme budget, ensuring cost-effective solutions.
- Provide regular progress reports to senior leadership and stakeholders.
Implementation & Change Management
- Develop and execute a detailed implementation plan for the selected MSP.
- Lead business process reengineering to align with the new MSP model.
- Collaborate with HR, procurement, IT, and operational teams to ensure seamless integration.
- Develop and deliver training and change management initiatives to ensure smooth adoption.
Stakeholder Engagement & Communication
- Act as the primary point of contact for internal and external stakeholders.
- Conduct regular meetings with senior leadership, hiring managers, and suppliers.
- Ensure transparent communication, managing expectations and addressing concerns proactively.
Go-Live & Post-Implementation Review
- Lead system testing, user acceptance testing (UAT), and process validation before go-live.
- Oversee the transition to the MSP, ensuring minimal disruption to operations.
- Monitor initial programme performance, gathering feedback for continuous improvement.
- Develop post-implementation reports and lessons learned for future enhancements.
Profile & Other Information
- Proven experience in programme/project management within contingent workforce, MSP, or recruitment transformation projects.
- Background in HR, procurement, operations, or workforce management is highly desirable.
- Strong knowledge of employment legislation and compliance in contingent workforce management.
- Relevant qualifications (e.g., PMP, PRINCE2, Agile) are advantageous.
By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.
We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.
At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.
Visit our website to know more about the leader in Identity Technologies