Professional Services System Integration Engineer
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.
Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.
Purpose
The role is hybrid with a need to be 3 days a week in the office in Winnersh, UK .
There will be occasional need to attend customer sites.
Working pattern is 9-5 Monday to Friday.
This Linux system engineer role is internally called Systems Integrator position. It is a versatile role that requires the use of multiple technical skills. System engineer, DevOps, QA, and Developer profiles can easily adapt and expand their tech stack.
Within IDEMIA, the Public Security Business Unit operates mainly in government markets by providing physical and digital identity management solutions, identification systems for police forces, border control solutions and equipment for road safety and access control.
We are currently looking for a Systems Integrator to strengthen our team responsible for our government projects.
As a system integrator within your project, you will be responsible for integrating various software subsystems into a complex global system. From the overall project integration strategy to effective integration, qualification, and deployment, your role is essential to ensure the proper functioning and optimal performance of the entire system.
Key Missions
As part of our team, you will have these responsibilities:
1. Understanding and Documentation:
• Develop an understanding of IDEMIA's biometric solutions.
• Demonstrate an understanding of existing customer systems.
• Document IDEMIA's solutions.
• Capture functional and non-functional requirements within internal tools.
• Review customer engineering documents.
2. System Integration Strategy:
• Define the system integration strategies.
• Work with stakeholders, internal SMEs, and Solution Architects to define system-level requirements.
• Work with team members to develop solutions for stakeholders.
3. Configuration and Installation:
• Configure, install, and validate IDEMIA's solutions.
• Build and maintain the integration environment and install the solution for validation.
• Support pre-sales teams on specific technical requests on integration activities.
4. Testing and Validation:
• Perform system integration and validation tests, including load, performance, high availability, accuracy, and security tests.
• Investigate issues by analyzing logs during internal and customer-led test execution.
• Report incidents through the configuration management tool and monitor them until closure.
5. Training and Support:
• Prepare and deliver training for customers, support, and maintenance teams.
To succeed in this position, you will need the following skills:
- Minimum of 5 years of relevant experience in integrating complex systems or support systems engineering
- Red Hat Linux Administration
- Windows Administration
- Scripting knowledge (Bash, Python)
- Understanding of deployment technologies such as Ansible
- Containerization: Kubernetes, Docker, Docker-Compose.
- Understanding of Network Concepts (TCP/IP, HTTP)
- System & IT Infrastructure concepts
- Methodical troubleshooting techniques
- Ability to analyze large amounts of data.
- Technical writing for the documentation
In addition to his/her technical abilities, the ideal candidate needs to match our community's values: at IDEMIA we are curious, trusted, caring, daring and together.
We are looking for people who are:
- Customer- oriented
- Good Communicator (excellent verbal and interpersonal skills)
- Great Team Player
- Problem solver
- Applicant will need to hold or be able to achieve UK HO SC and NPPV3 Clearance and then a hold UK Passport & Driving Licence
- Experience of UK Government Contracts preferable
Benefits
- 25 days holiday per year plus bank holidays
- Group Personal Pension with employer contributions
- Life Assurance
- Private health insurance
Other employee provisions
- Employee Benefits Platform with discounts and deals on leading retailers, cinema, and many other services.
- Employee Assistance Program – with access to 24/7 counselling services, and information specialists covering a wide range of work, family, and personal issues, including health and well-being, legal, financial, and emotional issues.
- Optional Give as You Earn (to registered charity of your choice)
- Access to Booker Wholesale
- Cycle2Work Scheme
By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.
We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.
At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.
Visit our website to know more about the leader in Identity Technologies