Head of Offering - North America
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.
Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.
Purpose
The Regional Offering Manager is responsible for steering, at regional level, the offering priorities that are best managed close to the market, while ensuring that global offerings are effectively adapted to regional and local market specificities. The role ensures that our portfolio of products and services remains relevant, competitive, profitable, and designed to deliver a strong Customer Experience for the targeted customer segments in the region.
By bringing market proximity, customer insight, and regional business priorities into offering decisions, by applying global offering processes and methodologies consistently across the region, and by coordinating closely with Global Offering Management, Product Management, and Sales teams, the Regional Offering Manager helps translate global direction into effective regional execution and feeds regional needs back into the evolution of our offerings.
Key Missions
Main business expectations
- Steer regional offering priorities for the targeted markets and segments
- Regionalize global offerings to local market specificities
- Bring customer, market, and competitive insights into offering decisions
- Apply global offering processes and methodologies consistently across the region
- Support growth, profitability, and strong Customer Experience in the region
Key dependencies for maximizing collaboration and subsidiarity
- Work closely with Global Offering Management, Product Management and Sales teams
- Ensure alignment between regional market needs, global offering direction and commercial execution
Key KPIs
- Revenue and gross margin in the region / targeted segments
- Offer adoption across regions
- Win rate and pipeline support on key opportunities
- Customer Experience in the region
Profile & Other Information
By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.
We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.
At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.
Visit our website to know more about the leader in Identity Technologies
Nearest Major Market: Philadelphia